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FREQUENTLY ASKED QUESTIONS

    • How does one register a business in Kenya?

      You can find comprehensive instructions on registering a business in Kenya here.

    • How long does it take to register a business in Kenya?

      You can find comprehensive instructions on registering a business in Kenya as well as the associated timelines here.

    • What do foreign companies require to conduct business in Kenya?

      You can find details on foreign companies conducting details in Kenya here.

    • Can I be able to apply for my license online?

      This Electronic Business Licensing e-Registry is an informational resource that informs you on the licenses you need to acquire for your business. In addition, this electronic registry also provides you with the requirements you need to fulfill in order to obtain the requisite licenses. It is the desire of all stakeholders in this initiative to one day have license application happen in its entirety online. Kindly see the About Us web-page for further detail on this Electronic Business Licensing e-Registry.

    • How can I ask a question about the e-Registry?

      The e-Registry has a Frequently Asked Questions (FAQ) page that allows you to ask specific queries about the e-Registry. On the FAQ page, you are required to provide your name, your email address, the question you intend to ask and a security code that is displayed on a small image on the same page. The administrator of the e-Registry will then respond to your query via email and if your question is deemed common enough, the administrator shall also publish it to the FAQ page for other e-Registry users to see and benefit from. In addition to this, you can also provide general feedback (Comments, Complaints or Requests) using the "CONTACT US" facility this works in a similar manner and allows you to provide a general comment, complaint or even request for example you can request a new feature to be added to the e-Registry.

    • Can I direct my query to the Licensing Agency?

      The e-Registry allows you to direct queries to the Licensing Agencies. To do this, locate the license you intend to inquire about and display its information. Select the Licensing Body tab and expand the office details (Head Office). Under the Email Address section, click on the link "Email this Agency" and a web page allowing you to enter your name, email and query that you intend to ask. A response will then be sent to your email address.

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